Privacy Policy

Privacy Policy

Last updated: February 10, 2025

At Natural Salt Co., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit naturalsaltco.com, purchase our Himalayan Pink Salt products, or contact us by email, SMS, or phone. This policy applies to customers in the USA and Canada.

Information We Collect

When you use our website or services, we may collect the following types of information:

  • Contact details — your name, email address, phone number, shipping and billing addresses
  • Order details — products purchased, payment confirmation, and order history
  • Communication data — messages you send us via email, SMS, or live chat
  • Website usage data — cookies, device details, IP address, and browsing activity on our site

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Send order confirmations, shipping updates, and customer support messages
  • Share promotions and product updates related to our Himalayan Pink Salt products
  • Improve our website, marketing, and customer experience
  • Comply with legal and regulatory obligations

SMS Communications

When you opt in to receive SMS messages from Natural Salt Co. (via website 
signup, checkout, or customer request), we will only use your mobile number for:

  • Order confirmations and delivery updates
  • Customer service messages
  • Optional promotional offers

We never share your SMS opt-in data or mobile number with any third parties, affiliates, or external organizations for marketing or advertising purposes.

You can stop receiving SMS messages at any time by replying STOP to any message. Standard message and data rates may apply.

Data Sharing

We do not sell your personal data to third parties. We only share your information in these limited cases:

  • With trusted service providers such as shipping carriers, payment processors, and IT support
  • With analytics tools like Google Analytics to improve site performance and advertising
  • When required by law or a valid legal process

Our website uses cookies to improve functionality, track website traffic, and deliver relevant ads. You can control or disable cookies at any time through your browser settings.

Security and Data Retention

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. Your data is kept only for as long as it is needed to provide our services or as required by law.

Your Rights

Depending on where you live, you may have the right to:

  • Request access to the personal data we hold about you
  • Request corrections or deletion of your data
  • Opt out of promotional communications at any time
  • Manage your cookie preferences through your browser

SMS Terms of Service

By opting into SMS messages from Natural Salt Co., you agree to receive text messages about your orders, delivery updates, promotions, and customer support.

  • Message types: Order confirmations, shipping notifications, promotional offers, and account alerts
  • Frequency: Message frequency may vary
  • Costs: Message and data rates may apply
  • Opt-out: Reply STOP at any time
  • Help: Reply HELP or contact us at info@naturalsaltco.com

Contact Us

For any questions about this Privacy Policy or to make a data request, please contact us: