Find answers to common questions about our Himalayan salt tiles, bricks, adhesive, and animal licks. Learn about product authenticity, installation, shipping, and more. Can't find what you're looking for? Contact us anytime - we're here to help.
Product Authenticity & Quality
Q1: Are your Himalayan salt products authentic?
Q2: Where is your salt sourced from?
Q3: What's the difference between pink and white salt tiles?
Q4: What's the difference between salt tiles and salt bricks?
Installation & Adhesive
Q5: Do I need special adhesive for salt installations?
Q6: How many tiles does one tube of adhesive cover?
Q7: Can I install salt tiles myself or do I need a professional?
Q8: Can salt tiles be used in saunas or high-heat areas?
Q9: Can I use salt tiles in bathrooms or showers?
Health & Wellness Benefits
Q10: What are the health benefits of Himalayan salt walls?
Q11: Do salt walls really release negative ions?
Q12: How long do salt tiles last?
Shipping & Delivery
Q13: Where do you ship?
Q14: How long does shipping take?
Q15: Do you offer free shipping?
Q16: Can you ship to PO Boxes?
Q17: Will I receive tracking information?
Returns & Damage
Q18: What is your return policy?
Q19: What if my order arrives damaged?
Q20: Can I cancel or modify my order?
Animal Salt Licks
Q21: Are Himalayan salt licks safe for all animals?
Q22: How long does a 6 lb salt lick block last?
Q23: Can salt licks be left outside?
Bulk Orders & Wholesale
Q24: Do you offer bulk pricing or wholesale discounts?
Q25: Can I order custom quantities not listed on your website?
Care & Maintenance
Q26: How do I clean salt tiles?
Q27: What if my salt tiles are "sweating"?
Q28: Can broken tiles be repaired?

